How to Set Account Alerts

Enhance your account security with our Online Banking alerts! Stay ahead of potential threats with notifications for unauthorized logins, suspicious activity, password changes, and more. You can fine-tune your security with customizable alert options that perfectly match your needs.

Best of all, you can choose how you want to receive them – by phone, text, email, or secure message.

Benefits Of Setting Up Alerts:

Prevent Fraud
Security alerts are crucial for preventing fraud and protecting your accounts; they notify you of suspicious activity. It is also essential to never share your personal information or credentials.

Monitor Account Transactions and Balances
Monitoring your account transactions and balances with alerts helps you manage your finances. It allows you to track processed checks, card transactions, low balances, large purchases, and more.

Set Reminders
Setting up payment alerts can help you stay on top of upcoming bills, loan payments, and subscriptions. These alerts also remind you of recurring payments or subscriptions you may need to cancel or didn't sign up for.

Types of Alerts

  • Security - This is triggered when potential threats are detected.
  • Account - This is triggered on changes to your account details.
  • History - Trigger based on historical transaction details.
  • Online Transaction - This alerts you based on the type of online transaction(s).
  • Reminder - A great way to be reminded of important dates or events.


How To Set Security Alerts


  1. Log in to our Online Banking Platform
  2. Navigate to “Settings" and select “Alerts"
  3. Click “Security Alerts” to toggle your preferences to stay informed and secure.
  4. If you are using our mobile banking app, you can also enable security alerts in your “Push Notifications.”
NOTE: If you are using our mobile banking app, you can also enable security alerts in your “Push Notifications.”


How To Set New Alerts


  1. Log in to our Online Banking Platform
  2. Navigate to “Settings" and select “Alerts"
  3. Click "New Alert" on the right hand corner.
  4. Select your alert criteria, including the notification frequency and delivery method.
  5. Once done, click Save.
  6. Your new alert will now be displayed on the Alerts page. 





























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